Car Rental FAQs

Q. Who do I use when I need to rent a vehicle?

A. Enterprise Rent-A-Car and National Car Rental are the preferred providers for Radford University. It is
recommended that Enterprise be utilized for all rentals originating locally (in Virginia, excluding
Northern VA) and National be utilized for all destination rentals (airport rentals outside of VA).

Q. How do I reserve a rental?

A. Reservations should be made utilizing the online reservation system.

Q. Can the rental be billed to Radford?

A. Enterprise and National provide billing for all official Radford University travel. Simply select the
“Direct Bill” link for the appropriate brand. You will be required to enter a Banner Travel PO# and
Banner Org.

Q. Do I need to purchase any additional coverage when renting?

A. Damage Waiver is included in the rate when utilizing the Radford Contract with Enterprise/National.
Liability coverage is provided through the University. If you would like additional information, please
contact RU Risk Management.

Q. Can the rental be delivered?

A. Enterprise only offers local delivery to the Armstrong Complex and to Admissions. When reserving the
vehicle online, select Radford as the pickup location. You will be prompted to select whether you want
the car delivered to the locations listed above or if you plan to pick up the vehicle at the rental car office.

Q. Does Enterprise offer 12/15 passenger vans?

A. Enterprise offers 12/15 passenger vans. Due to the limited availability, these vehicles are not offered
through the on-line reservation system. To make a reservation, please call the Radford Enterprise office
(540-731-3028) at least 2 weeks in advance of the desired reservation.

Q. Are GPS devices available?

A. GPS devices are available for an additional $10.99/day. Please check with your department to make
sure that the additional expense is authorized.

Q. I need to leave on my trip before the Enterprise office is open. Can I get the vehicle the day before?

A. Enterprise offers an ‘Early Bird’ option. An early-bird fee of $15 will be assessed on previous work-day
vehicle deliveries to the University by 3 p.m. This fee will also apply to departure times that must be
made before 7:30 a.m. on a weekday; this fee will also apply to Saturday and Sunday departures. Please
contact the Radford Enterprise office directly to make arrangements for all rentals needed before 8am

Q. Can I rent a vehicle by the hour for my department?

A. Short-term vehicle renters may want to join the university’s Enterprise carsharing program.

Q. Can I rent a vehicle for personal travel?

A. Yes, just select “Customer Pay” when making your reservation.

Q. How can I find the current rental rates?

A. By conducting a search, the most up to date rates for your location, date, time, etc. will be displayed.