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Strategic Plan

In an era of growing demands for IT services, it is imperative that strong guiding principles are followed that will allow for the fulfillment of the Division of Information Technology’s mission. This will require innovative strategic thinking before making technology decisions. The IT Strategic Plan (PDF) focuses on the following nine goals:

  • Cultivating an IT culture committed to excellence and service
  • Supporting teaching and learning
  • Implementing an integrated University administrative system (Banner)
  • Establishing a robust IT Infrastructure (data and voice)
  • Providing a unified online presence (new University website & MyRU portal)
  • Providing quality customer centric support
  • Maintaining a secure IT environment
  • Providing services to meet ancillary business needs of the University community
  • Promoting an IT culture of sustainability

While focusing on innovation, agility, customer service and stewardship, the adoption of this plan will help ensure Information Technology priorities are appropriately aligned with the University’s Strategic 7‐17 vision.