Information Technology 485
I. Course Title: Decision Support Systems
II. Course Number: ITEC 485
III. Credit Hours: 3 credits
IV. Prerequisites: ITEC 120 and Junior Standing
V. Course Description:
Data and modeling solutions to semi-structured business problems including expert systems, executive information systems, on-line analytical processing, natural language interfaces, and ad-hoc query and reporting tools.
VI. Detailed Description of Content of the Course:
Topics include:
- Computer-based decision support systems as currently developed and utilized by business decision makers
- Decisions and decision makers
- Modeling decision processes
- Designing and building Decision Support Systems (DSS) and Enterprise Systems (ES)
- The DSS and ES development process
- The use of application software to construct prototype decision support system components
- Spreadsheet models used in the decision making process
- Concepts and structure of ES
VI. Detailed Description of Conduct of Course:
The course is delivered in a lecture/discussion format. Formal class presentations may be augmented with videotapes and demonstrations of computer applications. Student projects including a term paper may be assigned.
VII. Goals and Objectives of the Course:
Students who complete the course will be able to:
- Identify benefits and limitations of DSS and ES use.
- Describe the importance of user interface in DSS and ES.
- Define the characteristics a good decision.
- Describe the process of choice.
- Describe the concept of ES knowledge engineering and how it is distinct from traditional IS development.
- Compare how DSS and ES differ from and relate to other types of information systems.
- Create expert systems applications using an ES shell
- Create a stand-alone or web based DSS or ES
VIII. Assessment Measures:
Assessment of the student's success will be based on the instructor's selected combination of quizzes, examinations, homework projects, term papers, and class participation.
Other Course Information: None
Review and Approval
September 2001 Updated John P. Helm, Chair
April 12, 2018
March 01, 2021