Appointments
To make an appointment, please call 540-831-5111. Making an appointment is the most effective way to see a healthcare provider. Please do not make appointments for urgent/same day needs via my chart, a phone call to schedule is preferred for these appointments as my chart messages including appointment requests may take up to 72 hours for a response.
If you are a current patient of Carilion Clinic or Student Health you can schedule via MyChart. If you are a new patient you must see a Carilion Clinic or Student Health provider first.
Preparing for a In-Office Appointment
Please arrive 10 minutes before your scheduled appointment to allow time for your check in process which includes filling out any necessary forms. If you are unable to keep this appointment, please call within one hour to cancel: 540-831-5111.
WHAT TO BRING TO YOUR APPOINTMENT
1. New patients please bring your on campus PO Box number or local address to be entered into our electronic medical records system.
2. Your ID and a form of payment should you incur any charges during your visit. Payment is expected at time services are rendered. We accept VISA, Master Card, Discover, American Express, Cash and Check. We are unable to accept Apple Pay at this time.
3. A copy of your insurance card. While not necessary, your insurance card may be used to pay for lab fees associated with labs odered to be completed at an outside reference lab. We are unable to bill insurance for any in clinc labs, procedures, medications or supplies.