To ensure equipment compliance with Radford University Policies and standards of operation, maintaining optimal equipment conditions for operations.
1. Equipment problems will be reported to Clinical Simulation Center Information Technologist (CSC IT) for follow-up and resolution of problem in a timely manner.
2. CSC IT will communicate to staff and/or educators the outcome of the problem and any process changes nessessary to maintain operations.
3. Disposable parts (arm skins, injection pads etc.) will be replaced on as needed basis.
4. Non-disposable parts will be repaired or troubleshooted by CSC IT according to vendors Directions for Use (DFU) and Manuals. If part is not repairable it will be replaced in shortest possible time to minimize interruption of CSC operations.
5. Preventive maintenance on simulators/simulation equipment will be conducted by CSC IT on a biannual basis during academic breaks either independently or in conjunction with vendor during purchased Preventive Maintenance services.
6. Preventive maintenance will be conducted on all computers and servers on monthly basis to ensure compliance with Radford University Information Technology guidelines. This maintenance will include but not limited to:
a. Updating all systems (OS updates)
b. Running full system anti-virus and anti-malware scans
c. Hardware diagnostics, repair and replacement.
7. IT specialist in collaboration with CSC director will analyze extended warranty criteria annually and determine which simulators need additional warranty purchases.