Computers and Software

Office Pro Plus is provided to all students, faculty, and staff free of charge for as long as they are enrolled as students or continue to work at Radford University. Students, faculty, and staff can follow the steps provided below to install Office 365 on their personal machines. These programs can be installed on up to 5 personal computers. Apps are also available for download from your device's store. 

•  Instructions for Installing Office 365 on PCs
•  Instructions for Installing Office 365 on Macs

Are these full versions of Office and are they available for offline use? 

Yes, these are full versions of Office for the PC and Mac. All are available for offline use. The mobile apps (iPhone, iPad, and Android phone/tablets) have many of the features of the full Office versions but are not the full version available on the PC or Mac.

 NOTE:  The Office 365 software is free if your account is active. Once you graduate or leave the university, your status will be changed to inactive. At that time, you will not be able to install new instances of Office 365. On devices that you have already installed Office 365, you will not be able to create/save/edit files. Instead, you will be prompted to enter a product key to re-install a previous version of Microsoft Office or purchase Office at a retail store. At that point, you may enroll via other subscription offers or purchase Office through a retail outlet.

If you experience issues or have any questions regarding this topic, please contact the Technology Assistance Center at 540-831-7500 or enter a support ticket at http://www.radford.edu/itonestop.

Kaltura is a rich media creation tool that is integrated into D2L.

With Kaltura, you can record videos synced with PowerPoint or capture your screen to demonstrate step by step instructions.   

Ensure videos have accessible course content, see Center for Accessibility Services for further information.

• View the system requirements and instructions
• Learn how to install Kaltura
• Using Kaltura Capture in D2L
• View recording options in Kaltura
• Learn how to record PowerPoint slides

RefWorks is software that allows you to import references from online databases, organize your references into folders according to your topics of interest or for particular assignments or projects, insert references in a variety of formats (e.g. MLA and APA) into the body of your research paper, and generate formatted reference pages. RefWorks is free to the Radford University community and available from any computer with Internet access.

Using RefWorks Off-Campus

When using RefWorks from off-campus you must be connected to the WebVPN client.  Refer to the articles on this Knowledge Base page to download the VPN free of charge and learn more about using the software. 

Creating an Account or Logging In:
To begin using RefWorks you must first create an account. A RefWorks account is separate from your standard RU account, as it is hosted by RefWorks, and not RU. You therefore will not use your normal RU username and password.  If you already have an account, go directly to the log-in screen.   

Desktop App

All Radford University-issued computers have the Zoom App installed. Please check your computer to verify the app is installed. If it is NOT installed, you can install it through the Software Center (PC) or the Self-Service App (Macs) (NOTE: if not on campus, you MUST connect to VPN to access the Software Center on your PC).

• Download Zoom for your desktop
• Get help at Zoom Support

Signing Into Zoom

1. Open the Zoom App (Desktop or Mobile)
2. Click Sign-in
3. Click Sign-In with SSO
4. Type radford in the textbox
5. Click Continue
6. Type in your Radford username and password

On your PC, you may get the message asking "Did you mean to switch apps? If so, click Yes.

Scheduling a Meeting

• Schedule a Meeting using Zoom Website
• Schedule a Meeting using Outlook Desktop App
• Schedule a Meeting using Outlook Web App
• Scheduling Recurring Meetings
• Set meeting controls to allow someone else to schedule your meetings

Joining a Meeting

There are several ways to join a meeting.  All require a meeting id that can be found in the email invitation, or provided by the host of the meeting.  

1. Click on the Join Meeting link found in the email invitation.  
2. Connect via phone, dial  +1 646 876 9923 and enter the meeting id. 
3. Connect via a web browser, go to https://zoom.us/join and type in meeting id. 
4. To connect via mobile app, or computer app, tap Join Meeting and enter the meeting id.

What is Qualtrics?

Qualtrics survey software is available for faculty, staff and students to support research, teaching and administration at Radford University.  Some of the highlights of the program include:

• A wizard to help build surveys, requiring no prior training
• Dozens of sample surveys on various topics to customize for your own use
• Integrated sending and tracking of e-mail invitations and automatically generated reminder e-mails
• Integrated graphics and statistical tool ability to download data into Excel or SPSS with full syntax retained

Logging into Qualtrics

Current Radford University faculty, staff and students automatically have Qualtrics accounts, go to Qualtrics login to get started.  You will use your Radford username and password.  

Qualtrics Training and Tutorials

In addition to a standard topic- or search-based help system, the Qualtrics website offers an extensive set of online resources called Qualtrics Survey University.

• Qualtrics Help by clicking Help, Contact Support and Sign in with SSO. Enter radford (with a lowercase 'r') for the Organization ID.
• Video Tutorials walk you through creating, distributing, and editing surveys as well as viewing the results and importing the results into SPSS.
• Research Articles address a broad range of topics, including survey design, data analysis, and developing different types of surveys for a number of different topics such as Satisfaction, Customer Retention, Whistle Blower, or Training Evaluation.
• An Extensive Library of surveys by topic area, question, and graphics enable you to copy whole surveys or parts of surveys and adapt them to your own uses.